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RANKED: The 13 best airlines in the world in 2018

Business Insider | Jun 6, 2018, 03.36PM IST

KLM heineken

KLM

Grab a Heineken on KLM, which came in 11th place on the AirHelp list.

The best and worst airlines in the world have been revealed by flight compensation company AirHelp - and some of them are surprising.

The company's sixth annual AirHelp Score rates airlines based on quality of service, on-time performance, and claim processing in order to produce an overall score.

The highest ranking airlines prove that customer service is key - and you don't need to provide a luxury service to get it right.

Scroll down to see the 13 best airlines in the world, ranked in ascending order by their overall AirHelp score.

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